Contact us
We’re here to help make your Havila voyage as smooth as our sailings along the Norwegian coast. Whether you have a question, need assistance, or just want to share your excitement about your upcoming voyage, we’d love to hear from you!
Frequently asked questions
We know you’re full of curiosity—that’s part of the adventure! Take a peek at our FAQ page and you'll find friendly advice, essential information, and maybe even the answer you’re looking for.
Your voyage
Looking for details about your upcoming voyage? Our MyVoyage-page contains all the information you need about how you can access your specific booking details.
Christmas opening hours
Date
23 Dec
24-26 Dec
27 Dec
28 Dec
29 Dec
30 Dec
31 Dec
1 Jan
2 Jan
CEST/CET
09:00 - 13:00
Closed
09:00 - 17:00
10:00 - 15:00
Closed
09:00 - 17:00
Closed
Closed
09:00 - 21:30
Contact details
Choose your location to see contact details and opening hours.
If you're having trouble reaching us on our US number, please try contacting us on our international number: +47 70 00 70 71.
Customer Service
International: +47 7000 7071
UK: +44 3455 280 026
US: +1 833 210 9067*
Denmark: +45 7080 1154
Sweden: +46 (0)840 000 718
Germany: 0800-72 43 122*
Norway: +47 7000 7070
*toll free
Agency Support
Agencies: +47 7000 7075
Opening hours: Mon - Fri 09:00-17:00 (CEST/CET)
Ship Phone
Open 24/7 If you need to get in contact with the ship outside opening hours.
Havila Capella, reception +47 51 00 95 50
Havila Castor, reception +47 51 00 95 55
Havila Polaris, reception +47 51 00 95 80
Havila Pollux, reception +47 51 22 42 01
Address
P.O. Box 215, 6099 Fosnavåg, Norway, Show in map
More
Is your inquiry related to:
Agencies - please visit the Agency site
Media and Marketing - please visit Media and marketing
Feedback and claims - please visit Feedback